Design Process Overview
We looked into what we deemed as “convivially awkward” scenarios, like encounters in public and semi-public places and we found an opportunity to stimulate conviviality with the usage of vending machines.
The buying experience with the vending machine is linear, which dramatically decreases interaction among users. On the other hand, during our observation of places and scenarios that we deemed highly convivial, we noticed that people subconsciously form circles or “gather around”.
The box archetype of a vending machine was redesigned into a round table. This allows user to gather around while taking turns in buying their drinks. In addition, it also provides a surface to set down food and beverages when conversations heat up!
Solutions to communicate functions of vending machines was extensively explored to ensure clarity and ease of use.
The final concept is consisting of three individual machine and common gestures and existing product archetypes are used to improve familiarity and make usage as intuitive as possible.